Ubisoft Apologizes for Assassin’s Creed Unity with Free Stuff

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When Assassin’s Creed Unity launched it was host to all sorts of issues some serious problems and some odd hilarious ones. Well, Ubisoft is aware of the problems Unity has and has issued a couple of patches already and have even apologized for the game’s launch state.

“Over on the Assassin’s Creed website, CEO of Ubisoft Montreal & Torono, Yannis Mallet issued the following statement about the game:
The launch of Assassin’s Creed Unity was a highly-anticipated moment for me and for our development teams around the world who dedicated a tremendous amount of energy, passion and skill to the game’s creation. For us, it was the culmination of years of work on new technologies, the development of multiple innovations — including an all-new game engine — and an evolution of the Assassin’s Creed franchise’s core pillars. More importantly, we know that it was a highly-anticipated moment for many of you as well, as you looked forward to taking part in the first truly next generation Assassin’s Creed game.

Unfortunately, at launch, the overall quality of the game was diminished by bugs and unexpected technical issues. I want to sincerely apologize on behalf of Ubisoft and the entire Assassin’s Creed team. These problems took away from your enjoyment of the game, and kept many of you from experiencing the game at its fullest potential.

We’ve been working hard to fix the problems players are reporting, and the patches we have released so far have resolved many of them. Today, we’re releasing our third patch, which fixes a variety of specific issues related to the game’s stability and performance, matchmaking and connectivity, gameplay and menus. You can find the release notes on that patch here: Patch 3 Notes

To show our appreciation for your continued support, we’re making the upcoming Assassin’s Creed Unity Dead Kings DLC free for everyone. For Season Pass holders, we will also offer the choice of one additional game from a selection of Ubisoft titles for free. More details on the offer for Season Pass holders can be found here: AC Unity FAQ

In addition to the latest patch and this offer, we are committed to delivering further fixes for other issues you’ve raised. In the meantime, please keep your feedback coming – it has been both humbling and incredibly helpful as we continue working hard to improve the overall quality of the game. We are hopeful that with these forthcoming updates, everyone will be able to truly enjoy their Assassin’s Creed Unity experience.

We will continue striving to make Assassin’s Creed one of the most ambitious and innovative franchises on the market, and we thank you for your continued loyalty and support.”

Sincerely,

Yannis Mallat

CEO, Ubisoft Montreal & Toronto

As compensation for the issues, those that have purchased Assassin’s Creed Unity the first DLC pack named Dead Kings will be free for everyone when it releases. For those that have purchased the season pass you will have your choice of one game from the following titles Far Cry 4, The Crew, Watch Dogs, Just Dance 2015, Assassin’s Creed Black Flag or Rayman Legends. The season pass for Assassin’s Creed Unity will be discontinued so there is no jumping on the offer now that this free game deal is happening. Details on how to redeem your game have yet to be ironed out, but you can read the FAQ that was put together for details on the offer.

Source: Assassin’s Creed site and Offer FAQ

Written by Michael Cwick

Michael Cwick

Just a nerd from the Windy City. I’m actually really bad at describing myself because I get all self-critical and self-conscious. Follow me on Twitter, @The1stMJC, to see my borderline insane rants on tv shows and other non important subjects. If I’m not tweeting I’m probably just watching Buffy or Firefly for the millionth time.

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  • David Sodee

    Nice but still people would rather have a bug free game if you want us to continue to buying games from Ubi.

  • Scoomp

    Free game and free dlc for a bugged game. NICE!!!! They really shoved it in EA (battlefield 4) and Sony’s (Driveclub) face. Good for them. Too bad people will still b**ch and complain because it wasn’t enough.

  • ChazzH69

    They knew there would be major problems before it released, so already began to formulate a way out of the mess. It’s a good move by Ubisoft and another lesson for all the developers and publishers around the world.

  • Jahonius

    nest time, just delay the damn game

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